HOME ENERGY ASSISTANCE PROGRAM
Home Energy Assistance Program (HEAP)
The Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance with their home energy bills. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill.
How do I apply?
You can begin your application online at energyhelp.ohio.gov but will need to contact your local Energy Assistance Provider to complete your application. When you apply, you will need to complete the Energy Assistance Application (English or Spanish) and submit a copy of the following documents:
a copy of your most recent utility bills
a list of all household members (include birth dates and Social Security numbers) and proof of income for the last 30 days for each member (12 months preferred)
Proof of citizenship or legal residency for all household members.
Please contact your local Energy Assistance Provider for a list of all required documents. Depending on your income type, additional forms may be required. Samples of the additional forms can be found by clicking here.
Don’t forget to sign the application. Not signing the application will delay the application process.
If you’re applying by mail, send your application and required documents to:
P.O. Box 1240
Columbus, Ohio 43216
Where do I get an Energy Assistance Application?
Click the link to download a copy of the Energy Assistance Program application (English or Spanish). Applications are also available at your Local Energy Assistance Provider, local libraries, county departments of Job and Family Services, and Area Agencies on Aging.
To apply online, visit energyhelp.ohio.gov.
You can apply for the Home Energy Assistance once a year.
Families who live in federally subsidized housing where the heat is included in the rent are not eligible for HEAP.
If you are facing disconnection or have been disconnected from your utility service, please call your local Energy Assistance Provider, the agency can help you identify resources to maintain your utility service.