Percentage of Income Payment Plan (PIPP)
Helps income-eligible Ohioans manage their energy bills year-round. The program allows eligible Ohioans to pay their energy bill each month based on a percentage of their income. To be eligible for the program, a customer must receive residential, electric or gas service from a company regulated by the Public Utilities Commission of Ohio (PUCO), have a total household income at or below 150 percent in the federal poverty level, and must apply for all Ohio Development Services Agency energy assistance programs for which he or she is eligible.
If your home is heated with gas, you will have a monthly payment of 6% of your household income for your natural gas bill, and 6% of your household income for electric bill. If you heat with electric, your monthly payment is 10% of your household income.
Paying on-time and in-full each month reduces your outstanding balance. If you make 24 on-time and in-full payments, your outstanding balance with your utility company will be eliminated.
Once you are enrolled in the PIPP program, you are required to re-verify your income each year. You must also be caught up on all your PIPP payments by your Anniversary date, which is the date you signed up for PIPP. Failure to report changes in the household income or household members, missing a payment, or not re-verifying your income can result in being dropped from the program.
Who is eligible for PIPP?
Ohioans with a household income at or below 150 percent of the federal poverty guidelines, and have utility service from an electric or natural gas company regulated by the Public Utility Commission of Ohio are eligible for the program. Both homeowners and renters are eligible to apply.
2018-2019 Income Guidelines:
How do I apply?
Applicants can apply in person at local Community Action Agency.
- A copy of Most recent energy bills, gas and/or electric
- Proof of income past 30 days for each household member or past 12 months
- Proof of all household members including birth dates and social security cards
- Proof of citizenship or legal residency for all household members
To make an appointment for PIPP call Toll-free 1-866-861-6360